Privacy Policy

Last updated: June 2026

1. Who operates this website

This website is operated by MasterCuts Wholesale Ltd, company number 16805205, with a registered address at 32 Granite Street, Plumstead, London, SE18 1LR, United Kingdom.

For any privacy-related queries, contact us at [email protected].

2. What data we collect

MasterCuts Wholesale Ltd may collect personal data when you:

  • Submit a trade enquiry through the enquiry form on this website
  • Contact us by email at [email protected]
  • Contact us by telephone on 0203 996 6153

The personal data you may provide includes:

  • Your name
  • Your email address
  • Your telephone number (if provided)
  • Your business name and business type
  • Your business website (if provided)
  • Your equipment or supply requirements
  • Your intended use, quantities and delivery location
  • Any other information you choose to include in your message

Important: Please do not submit payment details, bank account information, confidential supplier data, private customer information or any other sensitive business data through any form or email contact on this website.

3. How we use your information

We use your personal data for the following purposes:

  • To respond to your trade enquiry or general contact message
  • To discuss your equipment or supply requirements directly
  • To provide product information, specification guidance and trade communication
  • To communicate with you about your enquiry or supply arrangement
  • To maintain records of trade enquiries and business correspondence

We do not use your personal data for automated marketing, profiling, third-party data sales, or unsolicited commercial communications beyond the scope of your enquiry.

4. Lawful basis for processing

We process your personal data on the following lawful bases under UK GDPR:

  • Legitimate interests: Processing trade enquiries, responding to business contact requests and maintaining records of trade correspondence is in our legitimate business interest and is expected by parties submitting trade enquiries.
  • Contract: Where a trade supply arrangement or agreement is entered into, processing is necessary for the performance of that contract.
  • Legal obligation: We may process data where required to comply with applicable law.

5. How we store and retain your data

Personal data received through enquiries and correspondence is stored securely. We retain business correspondence and trade enquiry records for a reasonable period consistent with our legitimate business interests and any applicable legal requirements.

We do not retain personal data for longer than necessary for the purpose for which it was collected. If you would like us to delete your data, please contact us at [email protected].

6. Data sharing

We do not sell, rent or share your personal data with third parties for marketing purposes. We may share relevant information with suppliers, logistics providers or other trade partners where this is necessary to fulfil a supply arrangement that you have entered into with us. Any such sharing is limited to what is necessary and is conducted under appropriate confidentiality arrangements.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data, subject to any legal obligations
  • Object to processing based on legitimate interests
  • Request restriction of processing
  • Request portability of data provided by you in a structured format
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at [email protected].

8. Cookies

This website uses essential cookies to function correctly. For full information on how we use cookies, please read our Cookie Policy.

9. Security

We take reasonable steps to ensure that personal data submitted through this website is handled securely. However, transmission of data over the internet is not completely secure and we cannot guarantee the security of data transmitted to us. Any data you send is at your own risk. Please do not transmit sensitive personal, financial or confidential data through this website.

10. Third-party websites

This website may contain links to third-party websites. MasterCuts Wholesale Ltd is not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party sites you visit.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time. Updates will be published on this page. We encourage you to review this policy periodically.

12. Contact

For any privacy queries, data access requests or concerns, contact MasterCuts Wholesale Ltd at: